Customer Project Designer

Join our global team at Discourse, a 100% open-source company revolutionizing the online community space. We're seeking a skilled Customer Project Designer to work with our clients in the Americas (USA timezones only) to deliver exceptional design solutions.

About Discourse: We're a growing team of 100 people, powering over 30,000 online communities worldwide, including Fortune 500 companies and leading players in the tech, gaming, and AI industries.

About the Job

• Working with enterprise clients on 16 and 40-hour customization packages
• Collaborating with Customer Success Managers to meet client needs and expectations
• Maintaining client-specific design requirements
• Implementing large batches of design changes to existing client themes and components
• Developing new open-source themes for Discourse communities during quieter periods
• Providing support on our Meta forum and via email

Requirements

We're looking for someone with:

• Strong knowledge of HTML, CSS, and JavaScript
• Familiarity with EmberJS or similar JavaScript frameworks
• Excellent customer service and communication skills
• Ability to interpret brand guidelines and implement conforming design
• Experience with design software like Figma or Sketch (familiarity with building themes for Discourse is a plus)

Our Culture and Benefits

We're committed to creating a welcoming workplace where diverse backgrounds and cultures can thrive. If you're passionate about design and want to join a dynamic team, please send your resume and introduction, and we'll be in touch.

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