Role Overview:

• Position: Customer Support Associate
• Company: Officely (a Workwarp company)
• Location: Remote
• Schedule: Part-time, 20 hours per week (UK hours)
• Compensation: £13,500 per annum
• Start Date: Immediate openings available

About Us:

At Officely, we're on a mission to make flexible work a reality. Our innovative tool helps teams manage desk bookings, office usage, and flexible work arrangements, all within Slack and MS Teams. With a global client base and 100,000+ users, we're revolutionizing the way workspaces are utilized.

Why You'll Love Working with Us:

• Flexible Work: We practice what we preach – our employees enjoy autonomy and flexibility in their work.
• Autonomous Work: We trust our team members to thrive with minimal structure, giving you the freedom to work independently.
• Calm and Focused: We prioritize well-being and productivity over burnout, fostering a calm and creative work environment.

What We're Looking For:

If you're a motivated and empathetic individual with excellent communication skills, we want to hear from you! You should:

• Be fluent in English with great communication skills
• Be proactive, enthusiastic, and detail-oriented
• Be autonomous and able to take initiative
• Be comfortable with change and technology
• Have previous customer support experience (a plus, but not required)

Responsibilities:

• Manage customer support channels
• Create tech support tickets and share customer feedback
• Escalate issues and help with daily tasks

Ready to Join Our Team?

If you're excited about contributing to a dynamic team and share our values, apply now! We look forward to reviewing your application.