Editor/Writer - SOPs, CMS, XML

Editor/Writer Position Overview We are seeking a skilled Editor/Writer to join our dynamic team. The ideal candidate will maintain process documentation (SOP) to be used by internal support teams. Your focus will be working within a content management system to stage and publish SOPs for internal support teams to use when assisting others. This is a 12-month, 40 hour per week role.

Key Responsibilities

• Work with Content Management Specialists to understand the SOP drafts that they create, transform their documentation into the coded format required by the Content Management System (CMS), copy edit the document and then publish it to the SOP repository.
• Work with a complex staging system that identifies marketplaces and languages the SOP supports.
• Responsible for the quality and usefulness of all content that is published to the SOP repository.
• Seek clarity in ambiguous situations to ensure customers have the best possible experience and bring issues to the Content Specialists to improve the SOP before publishing.
• Correct grammar and spelling mistakes as needed

Qualifications

• 2+ years in a writing and editing role for content management systems
• Demonstrated efficiency in managing a queue of work with the ability to prioritize work and meet deadlines.
• Proven ability to work with developers and write for a developer audience
• Strong interpersonal, written, and verbal communications skills
• Passion to thrive in a fast-paced, ever-changing environment
• Knowledge of DITA XML coding language, HTML and OxygenXML Author
• Knowledge of Workfront or other project management software
• Experience with XML-based publishing systems
• Some experience with web services and related technologies a plus

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: [email protected]

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Donna Ruch - Senior Recruiter, National Delivery For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. This job was first posted by Creative Circle on 07/30/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle. , Apply tot his job