Operations Manager
About Us
Mucho Dinero is a rapidly expanding model agency based in the Netherlands, specializing in brand development and strategic management for prominent beauty industry creators. We empower influencers and creators to amplify their presence across multiple platforms, ensuring their brands resonate authentically with their extensive audiences. We operate globally, thrive on collaboration, flexibility, and prioritize impactful execution over perfection.
About You
You might currently be a Project Manager, Operations Lead, Project Coordinator, or simply a systems-obsessed multitasker who thrives in remote, cross-functional teams. Youre fluent in Notion, automations, and Excel-like logic and you dream in dashboards. If youre based in Serbia or anywhere in the Balkans, even better.
You are solution focused and you can architect and improve your own systems and processes.
Top 5 Objectives
-
Design, implement, and maintain organized systems in Notion, this includes dashboards, SOP libraries, team boards, and documentation that support all departments.
-
Develop and Integrate Automations: Identify inefficiencies and create automations (e.g., through Notion, Make, Zapier, Google Workspace) to streamline recurring tasks, minimize manual work, and boost productivity.
-
Form Creation and Data Routing: Build intake forms, reporting templates, and internal request systems that route data directly into Notion for easy tracking, logging, and follow-up.
-
Ensure System Accuracy and Overview: Take ownership of system maintenance, ensuring all processes, databases, schedules, and reporting tools are always up-to-date and provide management with a clear and real-time operational overview.
-
Cross-Departmental Coordination: Work closely with department heads to understand operational needs and implement scalable systems that help each team function more effectively.
Other responsibilities
-
Own our Notion workspace (and other tools) like a pro.
-
Troubleshoot, document, and improve internal workflows.
-
Launch and optimize automations that eliminate repetitive work.
-
Collaborate and communicate across the organization with all stakeholders for them to adopt and use the systems and processes you have designed.
-
Report progress, bottlenecks, and opportunities directly to leadership.
Requirements
-
3+ years in an ops/project management role.
-
Experience with Notion, Zapier, Make.com, Google Workspace.
-
High attention to detail and systems thinking.
-
English fluency.
-
Based in the Balkans preferred (Serbia, Romania, Bulgaria, and available to work in CET).
Success Looks Like (12 months in)
-
All teams work from a central, clean, Notion system.
-
Automations save hours weekly.
-
Bottlenecks are resolved before they appear.
-
Real-time dashboards keep leadership in the loop.
-
Youre seen as a system operator, someone who thrives creating order from chaos.
What We Offer
-
Remote-first culture.
-
Salary commensurate with your experience.
-
Flexibility, autonomy, and ownership.
-
Fast-growth environment, clear impact, zero micromanagement.