[Remote/WFM] Customer Service Agent - Water Utilities
Job Highlights:
- Start Date: Immediate openings available
- Position: Customer Service Agent - Water Utilities
- Company: Workwarp
- Location: Remote
- Compensation: a competitive salary
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⢠Job: Bilingual Customer Service Agent - Water Utilities ⢠Location: HTX 77429 ⢠Pay: $18/hr ⢠Schedule: M-F Day Shift 7:30AM - 4:30PM ⢠Full Time, Temp to Hire!! ⢠Great Benefits While Working With PrideStaff! ⢠Reply Only If You Are Bilingual In Spanish/English And Have Experience In Water Utilities Industry* ⢠Customer service: Assisting customers by phone, email, or in person. This can include answering questions about utility policies and programs, and handling complaints. ⢠Billing: Processing customer payments, preparing bills, and making adjustments. ⢠Work orders: Handling work orders for service disconnections, reconnections, and new orders. ⢠Meter reading: Reading and recording meters and water usage. ⢠Service turn on and off: Processing requests to turn water service on and off. ⢠Account management: Establishing and maintaining customer accounts, and ensuring account information is accurate. ⢠Database management: Inputting and querying databases to make financial adjustments and prorate changes. ⢠Field work: Performing field work such as installing new meters, repairing leaks, and assisting with emergency repairs. ⢠Special projects: Assisting with special projects and other related duties. Other responsibilities may include: ⢠Verifying credit and deposit information ⢠Reviewing customer correspondence ⢠Providing information about community financial assistance resources ⢠Reviewing income eligibility applications, tax returns, and transcripts ⢠Instructing lower level employees ⢠Transmitting and receiving radio communication to and from field personnel Apply now at www.pridestaff.com/houstonnw/jobsearch Compensation / Pay Rate (Up to): $18.00 - $18.00 Apply Job!Â
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