Operations Associate Sr.

, a division of UMB Bank n.a. Duties & Responsibilities For the assigned business unit, Process daily work associated with your department including account or file reconciling, prep work for processing, posting adjustment entries, research and resolve or escalate operational or transactional issues, etc. Communicate timely and effectively with all clients (including high profile clients) and/or business partners, internal and external Maintain knowledge, understanding, and follow all bank policies and procedures Account or file reconciliation Investigate exceptions and/or errors to identify cause and corrective action Assist with associate training as needed Participate in quality assurance testing, disaster recovery testing, or other projects as assigned by manager Understand and remain current on related industry activity, changes, regulations, etc. Other duties as assigned *Schedule: Monday through Friday from 9:00 AM to 6:00 PM - in Office Knowledge & Skills MINIMUM: Demonstrates attention to detail, organization, and time management skills Ability to communicate clearly with coworkers, managers, business partners, and clients Strong verbal and written skills Demonstrates ability to work effectively in a team environment Ability to utilize technical aptitude that allows for quick learning of company systems, platforms, and products Possesses strong customer services skills Ability to work autonomously, escalating issues, problems etc. as appropriate Ability to recognize errors, issues, special requests, or inconsistencies in daily operations to solve or escalate to appropriate associate or manager PREFERRED: Demonstrates ability to perform job functions with numerous interruptions Demonstrates strong problem-solving skills Familiarity with one or more specific bank operations functions, i.e., ACH, Wires, Deposit Operations, Cash, and Image Processing etc. Strong analytical skills Requirements MINIMUM: High School education or equivalent Four (4) years’ experience with banking or financial processing or Four (4) administrative experience PREFERRED: Associate’s or bachelor’s degree or accounting coursework Five (5) years specific bank operations experience Work Environment: Normal office environment Compensation Range: $33,920.00 - $65,380.00 The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [email protected] to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB. Who we are We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision Check out the road to a career at UMB Apply Job!