Pharmacy Customer Service Representative Weekend Remote (Full Time)

About the position Carlisle Medical is seeking a Pharmacy Customer Service Representative to join their team in Mobile, AL. This full-time remote position focuses on managing the prescription needs of injured workers, ensuring efficient and accurate service. The role involves working alternating weekends on a 4-day, 10-hour schedule, providing an opportunity to work from home during weekend shifts. Responsibilities • Prepares, inputs and supports claimant profiles in pharmacy network. , • Assists pharmacies in adjudication of claimant medications. , • Coordinates and liaises with client adjusters, pharmacies, and claimants to ensure accurate assignment of medication benefits. , • Supports client needs regarding requirements for claimant medications with reporting and data. , • Manages and updates client and claimant information in multiple systems. , • Answers questions from claimants, adjusters, and pharmacies regarding medications. , • Adjusts to changing processes and needs of various clients. , • Performs other duties as assigned. Requirements • 3 years related customer service or telephonic experience and/or training preferred or equivalent combination of education and experience. , • Proficient in the use of computers and multiple software systems. , • Experienced in Microsoft Office. , • Strong communication skills, including active listening and the ability to ask relevant questions. , • Excellent written grammatical skills and understanding of proper telephone etiquette. Nice-to-haves • Experience in workers' compensation law. , • Editing skills. Benefits • Health insurance , • Dental insurance , • 401(k) , • Paid time off Apply Job!