Senior Automation QA Engineer

About the Role

As a Senior Automation QA Engineer, you will play a critical role in ensuring the quality and reliability of our backend systems and payment processing solutions. This role is primarily focused on backend and API testing, requiring strong SQL and C# programming skills. You will work with cutting-edge finance tools, collaborate with a highly skilled payments team, and contribute to CI/CD-driven test automation. The ideal candidate is a technical QA expert with deep experience in backend testing, API validation, and data integrity verification, who can also bring fresh ideas to improve QA processes.

What You’ll Do

• Develop and maintain automated tests for backend and API services, ensuring stability and high-quality releases.
• Write complex SQL queries to validate data integrity and accuracy in financial transactions.
• Utilize C# for test automation, integrating with existing frameworks and backend services.
• Conduct API testing using tools such as Rest Assured, Postman, or similar.
• Collaborate closely with developers, product managers, and US-based team members to ensure robust test coverage.
• Drive CI/CD automation, ensuring seamless integration of tests within the development pipeline.
• Support and contribute to the transition from Selenium-based UI testing to more integration tests.
• Analyze test results, troubleshoot failures, and optimize automated test coverage.
• Identify opportunities for process improvements and contribute to the evolution of QA best practices.

What We’re Looking For

• 8+ years of experience in test automation, with a strong focus on backend and API testing.
• Strong SQL proficiency, with the ability to write and optimize complex queries.
• Hands-on experience with C# programming, particularly for automation testing.
• Proven experience with API testing tools (e.g., Rest Assured, Postman, or similar).
• Deep understanding of testing strategies and the testing pyramid, ensuring efficient test automation at all levels.
• Experience working with CI/CD pipelines, integrating automated tests for continuous deployment.
• Exposure to financial domain and payment processing systems.

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions. 

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.                                                                                                                                                                          

Our Commitment to Diversity

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances. 

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