Remote Call Center Representative
Shangri La Construction in Los Angeles, CA is looking for one remote call center representative to join our team. We are located on 660 S Figueroa St, Suite 1888. Our ideal candidate is self-driven, motivated, and engaged. Benefits... We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the companys new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or services Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items Collaborate with other call center professionals to improve customer service Help to train new employees and inform them about the companys customer management policies Qualifications We are looking forward to hearing from you Apply Job!