Account Support Manager - Remote Work

Job Description: Expeditors International of Washington is seeking a part-time Account Support Manager to join our team in Los Angeles, California. This position offers remote work flexibility, allowing you to work from the comfort of your own home. As an Associate Level Account Support Manager, you will be responsible for providing exceptional support to our clients and ensuring their needs are... met in a timely and efficient manner. Responsibilities: 1. Serve as the main point of contact for assigned accounts, building strong relationships with clients and understanding their needs. 2. Proactively identify and address any issues or concerns raised by clients, working to find solutions and ensure customer satisfaction. 3. Collaborate with internal teams to coordinate and execute on client requests, ensuring timely delivery of services. 4. Monitor account performance and provide regular updates to clients on progress and any potential issues. 5. Assist in the development of account strategies and plans to drive growth and retention. 6. Maintain accurate records of client interactions and transactions in our CRM system. 7. Participate in regular team meetings and training sessions to stay up-to-date on company policies and procedures. Requirements: 1. Minimum of 5 years of experience in a customer service or account management role. 2. Confident and reliable individual with strong communication skills. 3. Proven problem-solving and decision-making abilities. 4. Ability to work independently and prioritize tasks effectively. 5. Proficiency in Microsoft Office suite and CRM software. 6. Bachelor's degree in Business Administration or related field preferred. Benefits: 1. Remote work flexibility. 2. Paid overtime for any additional hours worked. 3. Joining bonus for new hires. 4. Opportunity to work in a dynamic and customer-focused environment. Equal Opportunity Statement: Expeditors International of Washington is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability. Deadline to apply: 2024-09-13 If you meet the requirements and are looking for a rewarding opportunity to work with a global logistics company, we encourage you to apply for the Account Support Manager position with Expeditors International of Washington. Join us in exceeding customer expectations and delivering delight to our clients. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Account Support Manager - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs Apply Job!