Remote Customer Service Representative

Employer Industry: Health Insurance Provider Why Consider This Job Opportunity... • Salary up to $16.00 hourly • Performance and attendance-based incentives • Full-time, seasonal temp-to-permanent roles • Work remotely from the comfort of your home • Collaborative and supportive team environment • Opportunities for growth and advancement within the organization What To Expect (Job Responsibilities) • Handle inbound and outbound calls to provide exceptional customer service • Manage customer accounts and offer technical support • Enter application data accurately • Respond to online chat inquiries as assigned • Interpret and follow defined procedures and policies What Is Required (Qualifications) • Must be 18 years of age or older • Minimum internet speed of 35 mb/s • Dedicated, private, and secure workspace • Personal laptop or desktop computer required for training • Commitment to full attendance during the 3-week training period How To Stand Out (Preferred Qualifications) • Previous experience in customer support or technical support role • Familiarity with CRM systems and practices • Spanish bilingual proficiency • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act • Previous experience in a call center #HealthInsurance #RemoteWork #CustomerService #CareerGrowth #Incentives "At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!