Transportation Representative, Ship with Amazon

Description A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions... Key job responsibilities Effectively communicate in a clear and professional manner at all times. Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners. Effectively manage sensitive cases by reporting up the escalation matrix. Demonstrate excellent time-management skills. Maintains or exceeds targeted performance metrics. Actively seek solutions through logical reasoning and identify trends to suggest process improvements. Basic Qualifications Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in language. Ability to communicate correctly and clearly with all customers. Good comprehension skills – ability to clearly understand and state the issues customers present. Work successfully in a team environment as well as independently. Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer. Excellent typing skills. Demonstrates an ability to successfully navigate websites. Demonstrates a proficient knowledge of email applications.

Preferred Qualifications

Proficiency in Advanced Excel (pivot tables, vlookups). Company - ASSPL - Telangana Job ID: A2702080 Apply Job!