Medical Equipment Customer Service Representative REMOTE

Employer Industry: Healthcare Services Why consider this job opportunity... - Generous Paid Time Off and Paid Holidays - Bonus and Incentive Opportunities - Comprehensive benefits including Medical, Dental, and Vision - Opportunity for career advancement within the organization - Supportive and collaborative work environment - Employee Discount Program What to Expect (Job Responsibilities): - Communicate with patients/clients and referral sources to address questions and concerns in a timely manner - Process all patient information and paperwork for durable medical equipment and respiratory products - Maintain accurate records, including updating the respiratory grid and managing referral logs - Verify insurance coverage information for Medicare, Medicaid, and private insurance - Provide technical assistance to customers and assist with retail/walk-in equipment requests What is Required (Qualifications): - High school diploma or GED equivalent - Valid driver’s license in state of residence with a clean driving record (when applicable for the position) - Background investigation and drug screening (when applicable) - Ability to accurately perform simple mathematical calculations - Strong communication skills in English, both oral and written How to Stand Out (Preferred Qualifications): - Experience with medical equipment - Knowledge of medical billing practices and reimbursement - One year of related work experience in the medical field - Familiarity with medical terminology - Experience in administrative record management #HealthcareServices #CustomerService #CareerOpportunity #EmployeeBenefits #HealthcareJobs At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!