[Remote] Senior Renewal Operations Analyst (US / North America)
Note: The job is a remote job and is open to candidates in USA. Rubrik is on a mission to secure the world’s data with its innovative solutions. The Renewal Operations Senior Analyst will optimize and scale renewal processes to support growth targets, collaborating with various cross-functional teams to enhance operational efficiency and drive performance improvements.
Responsibilities
- Build the long-range plan for the Renewals business, drive rigor in QRF submissions aligning it with overall business objectives and revenue targets
- Provide operational guidance, review metrics and support in Renewals forecasting and business reviews
- Build and maintain Renewal KPIs and dashboards to monitor sales performance and track progress towards targets. Conduct data-driven analysis to identify renewal performance trends, opportunities, challenges and use the insights to optimize processes and propose actionable recommendations
- Build and rollout deal governance policies, and processes while managing deal reviews and liaising with Sales, Renewals, Finance, and Deal-Desk leaders
- Prepare regular reports and presentations highlighting renewal performance to assess renewal performance and identify areas for improvement
- Partner with renewals, sales, finance, and other cross-functional teams in managing the day-to-day Renewal operations
- Lead root cause problem solving and process improvement initiatives working cross-functionally to improve the renewal rate
Skills
- 4+ years' experience in Renewal/Sales Operations, Sales Strategy or similar areas
- Proven track record of success in operations roles within high-growth SaaS or technology companies
- Intermediate to Advanced experience with Salesforce(SFDC) and CPQ, Advanced Excel
- Demonstrates a positive attitude and aptitude to learn
- Strong analytical skills with the ability to roll-up sleeves to gather, analyze/interpret data and make decisions based on insights
- Ability to drive cross-functional collaboration, establish credibility, be decisive and articulate issues clearly and concisely
- An inquisitive nature and exceptional attention to detail
Benefits
- Bonus potential
- Equity
- Benefits
Company Overview
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