[Remote] Senior ERP Functional Analyst (Order to Cash)
Note: The job is a remote job and is open to candidates in USA. Cook Medical is a leading company in the medical technology field, and they are seeking a Senior ERP Functional Analyst to lead ERP initiatives that align with organizational goals. This role involves providing advanced functional expertise, managing complex ERP configurations, and collaborating with business leaders to enhance workflows and ensure compliance.
Responsibilities
- Lead full-cycle ERP implementations, upgrades, and migrations
- Analyze business requirements and translate them into ERP configurations and functional specifications
- Configure ERP modules (Finance, Procurement, HR, Supply Chain) and validate system changes
- Collaborate with cross-functional teams to design and optimize enterprise-wide processes
- Manage testing phases (unit, integration, UAT) and ensure quality assurance
- Provide advanced troubleshooting and resolve high-priority ERP issues
- Develop and maintain system documentation, including functional designs, process flows, and user guides
- Mentor junior team members
- Ensure compliance with data security, governance, and ERP best practices
- Engage with senior management to align ERP strategies with business objectives
- Address day-to-day issues and support business operations based on priorities
- Perform impact assessments for ERP upgrades
- Coordinate feature/function changes with Sustainment Team
- Support users on product questions
- Address and facilitate the resolution of product issues
- Ability to create functional designs and configuration changes
- Facilitate release management and regression testing
- Conduct system testing, troubleshoot issues, and ensure optimal performance
- Train users and maintain system documentation
- Manage data migration, compliance, and vendor coordination
- Generate reports and support decision-making
- Analyze business needs and translate them into functional ERP specifications
- Configure and maintain ERP modules (e.g., Finance, Supply Chain, HR, Manufacturing)
- Collaborate with cross-functional teams to design and implement process improvements
- Support ERP system upgrades, patches, and integrations
- Conduct functional and regression testing; ensure quality assurance
- Provide end-user support and training for ERP applications
- Monitor system performance and troubleshoot issues promptly
Skills
- Bachelor's Degree in Information Systems, Business, related field or equivalent experience
- Minimum 7 years of relevant experience, (ERP systems experience- SAP, Oracle, Microsoft Dynamics preferred)
- ERP Certifications (SAP/Oracle Cloud, or equivalent) preferred
- Fluency in Artificial Intelligence (AI) and data concepts, including the ability to critically evaluate AI outputs, improve workflows using approved tools, identify and mitigate bias or inaccuracies, and communicate AI-driven insights clearly and responsibly to peers and managers
- Expertise in ERP systems and business process management
- Strong understanding of ERP modules and business processes
- Experience in Application Management Service Delivery
- Functional process analysis and Oracle Cloud configuration, with strong problem-solving skills, end-to-end process knowledge, and hands-on support of application management and service delivery
- Strong analytical and problem-solving abilities
- Excellent communication, stakeholder engagement, and project management skills
- Excellent interpersonal skills with ability to influence others at various levels
- Good working knowledge of Microsoft Office
- Proven problem-solving skills across a matrix organization
- Excellent organizational skills
- Highly motivated self-starter
- Availability and willingness to travel on company business based on requirements of the role (domestically and internationally)
- Requires occasional early morning or evening teleconferences
Company Overview