Associate Mortgage Underwriter, Residential Underwriting

First National Financial LP is one of Canada’s largest non-bank lenders, providing residential mortgages through the mortgage broker channel. The Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing documentation and applying due diligence, while maintaining relationships with mortgage brokers and external partners.

Responsibilities

• Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
• Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
• Interacts with mortgage brokers for the collection of all required documents to satisfy mortgage commitment conditions
• Reviews and verifies accuracy of required documentation related to income, down payment and the property using sound due diligence and in compliance with internal and regulatory guidelines prior to signing off on any mortgage conditions or documents, where applicable
• Escalates any documentation issues to the Underwriter for review and sign off
• Documents clear and complete notes within the mortgage underwriting system
• Responds to all inquiries within established turnaround times
• Adhere to policies/procedures to ensure AML requirements are met

Skills

• Completed post-secondary education or equivalent work experience required
• Previous experience within Financial Services sector preferred
• Previous experience within Mortgage industry an asset
• Working knowledge of PC software in a Windows environment required
• Ability to build and maintain positive relationships
• Strong aptitude for service excellence
• Strong communication skills—both written and verbal in French and English
• Ability to deal with conflict
• Analytical skills
• Attention to detail
• Strong organizational and time management skills
• Positive team player
• Fully competent in working with basic PC software and working knowledge of the suite of Microsoft office products
• Ability to manage pressure in an environment of high-volume processing with tight turnaround times
• Bilingualism (French, English) required - interactions with English-speaking customers or partners
• Previous experience within Financial Services sector preferred
• Previous experience within Mortgage industry an asset

Benefits

• Health Spending Account
• Maternity and Parental Leave Top Up
• Hybrid working environment
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

Company Overview