Technical Business Analyst - Cloud Foundations

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you! 

The analyst will create and capture requirements, track changes, and monitor progress across initiatives. They will outline business needs and ensure that software or systems are designed, developed, and delivered to meet those needs. This role requires strong interpersonal and communication skills, with the ability to translate business objectives into actionable technical specifications and support the delivery of scalable, efficient systems. This role serves as a critical liaison between business stakeholders and technical teams, responsible for analyzing business processes, documenting systems, and ensuring technology solutions align with strategic goals.

• Partner with product owners and stakeholders to gather and translate business requirements into detailed technical documentation.
• Document current and future state processes, identify inefficiencies, and recommend improvements to enhance workflows.
• Serve as an intermediary between technical teams and business units, ensuring alignment and clarity throughout the project lifecycle.
• Track changes to requirements, monitor project progress, and support testing and validation efforts.
• Communicate requirements and functional specifications to product engineering teams
• Create and maintain reports on system performance, business metrics, and project outcomes to inform decision-making.

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field required.
• 3–5 years of experience in business analysis or technical analysis roles.
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
• Proficiency in tools such as SQL, Excel, Jira, Confluence, and process modeling software.
• Excellent communication and stakeholder engagement skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Expected Work Location (Remote): It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or to other location(s) as designated by the Company. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Remote 

Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. 

The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 7.5% of annualized base salary, based on actual company and personal performance. 

Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com. 

NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.