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Associate, Client Experience

100% Remote Full-time Open now

Weber Shandwick is a leading global PR agency focused on engagement and storytelling. They are seeking an Associate, Client Experience to support a high-profile account in the beauty and fashion sector, requiring proactive management of client needs and media monitoring.

Responsibilities

  • Monitor media across print, digital, and social channels for brand coverage and competitor activity
  • Prepare agendas and status sheets for all internal and client meetings including detailed call recaps
  • Assist in compiling weekly, monthly and annual reports
  • Support development of program and campaign recaps
  • Establish and maintain relationships with stylists and stylist agencies
  • Assist with product send-outs, sample coordination, and mailer development
  • Support media outreach efforts during key tentpole moments
  • Begin to build and establish media relationships by attending editor meetings, launch events and other external industry related events
  • Oversee and manage product inventory inclusive of product orders and maintain organization of the product closet
  • Support event and activation planning, execution and onsite staffing
  • Assist with vendor invoice processing and quickly learn and navigate internal financial processes
  • Identify emerging social and industry trends and proactively share relevant recommendations
  • Proactively offer insights and learnings based on media landscape, industry activity and competitor analysis

Skills

  • Excellent written and verbal communication skills
  • Strong attention to detail and organization
  • Ability to manage multiple jobs and priorities in a day across multiple accounts in a fast-paced environment
  • Proactive and solutions-oriented mindset
  • Ability to build trust and rapport with the clients and internal teams
  • Integrated understanding of digital, earned, paid media and social landscapes
  • Passion for beauty PR and deep knowledge of the beauty industry
  • Collaborative team player who contributes ideas and a point of view
  • Bachelor's Degree
  • 1-2 years related professional experience
  • Must be based in New York and available to work in-office three days a week
  • Beauty experience a plus

Company Overview

  • Weber Shandwick is a global public relations firm with offices in major media, business, and government capitals around the world. It is a sub-organization of Interpublic Group. It was founded in 2001, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.webershandwick.com/.
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