[Remote] Field Human Resources Manager - Florida (Orlando)

Note: The job is a remote job and is open to candidates in USA. Panda Restaurant Group is seeking a Regional HR Manager who will serve as a strategic HR partner to Operations leadership in assigned regions. The role involves developing and coaching Operations management, executing staffing plans, and facilitating resolution of associate relations issues while managing a portfolio of 80 – 120 stores.

Responsibilities

• Partners with Operations leadership (primarily VPOs, RDOs, ACOs, and MUMs) in assigned region(s) in the facilitation of People Planning involving the development and coaching of Operations management; evaluates internal candidates for vacant/new positions and identifies high potential associates; participates in panel interviews to build alignment. Conducts field visits and interviews to identify opportunities for improved retention
• Coaches Operations leadership on associate relations to achieve problem resolution without litigation; conducts timely and thorough investigations involving associate complaints and disputes and prepares documentation of issues; resolves simple issues but involves Field HR Directors in achieving resolution of complex associate relations issues or refers issues to the Office of Dispute Resolution in the Support Center
• Assists Operations leadership in development and execution of Regional Strategic Plan to ensure both an internal and external pipeline of candidates; forecasts staffing needs to fill vacant Operations management positions on a timely basis to support company growth; Participates in Open House events, and career fairs, supported by Recruiters at the Support Center
• Advises Operations leadership on conducting effective associate performance evaluations and on assisting associates with career and personal development
• Follows up with new hires thru Keep In Touch Program to promote an understanding of Panda’s Mission, Vision, Values, and Culture. Follows up with new hires to ensure adequate and appropriate training opportunities and encourage their participation
• Assists/coordinates with the Decentralized Learning Manager, who provides a variety of local training and development sessions for Operations management to enhance their capabilities, including 7 Habits, Sexual Harassment, Interviewing Skills, Conducting Effective Performance Reviews, Creating Individual Development Plans, etc

Skills

• Bachelor's degree required
• 7+ years of HR experience
• 5+ years HR Generalist experience in associate relations, training and development, recruiting, and people management
• Successful completion of initial and periodically required trainings
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position
• Must reside in Orlando, FL
• Candidates must be able to meet travel requirements, with or without reasonable accommodations
• Business and/or HR majors preferred
• Equivalent Operations management experience, preferably in a retail/hospitality operations environment

Benefits

• 401K with company match
• Yearly bonus opportunity
• Full medical, dental, and vision insurance
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays
• Continuous education assistance and scholarships
• Income protection including Disability, Life and AD&D insurance
• Bereavement leave
• Benefits available for eligible permanent full time associates

Company Overview

• Panda Restaurant Group provides quick service Chinese food in high traffic locations, including malls, airports and sporting arenas. It was founded in 1973, and is headquartered in Rosemead, California, USA, with a workforce of 10001+ employees. Its website is https://www.pandarg.com.

Company H1B Sponsorship

• Panda Restaurant Group has a track record of offering H1B sponsorships, with 9 in 2025, 10 in 2024, 11 in 2023, 3 in 2022, 3 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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