Women's Health Intake Associate (Remote)

Overview

This role is a part of our Customer Success team health and is integral to the company’s success, as every individual client interaction matters. The Patient Advocate Data Entry I is a part of the larger Customer Success team, who works to resolve and preempt customer issues to ensure a positive customer experience. This role is responsible for the timely and accurate data entry and management of patient orders. They are a significant contributor to our high-throughput workflow and an integral part of our CLIA lab.

Responsibility

1. Translate critical healthcare information and test orders from test request forms into database accurately and timely.
2. Review received orders for required elements and effectively communicate missing elements.
3. Ensure a high level of quality throughput.
4. Complies with applicable CLIA and HIPAA regulations.

Qualifications

1. Data entry experience.
2. High School diploma or equivalent.
3. Detail oriented.
4. Quick learner.
5. Problem solving and research abilities.
6. High level of accuracy.
7. Excellent communication and interpersonal skills.
8. Adaptability to changing policies and procedures.
9. Proficiency in Windows and Internet Browsers.
10. Preferred 6 months to 1 year of medical setting experience.
11. Preference given to higher net typing speed applicants.

Lifting Requirements – sedentary work or exerting up to 10 pounds of force occasionally. Physical Requirements – stationary positioning, moving, communicating, and observing. Use of equipment and tools that are necessary to perform essential functions of the job.

EEO

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.