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Experienced Travel Agent – Remote Customer Service Representative

100% Remote Full-time Open now

Are you passionate about travel and customer service? Do you have a knack for making every vacation stress-free and enjoyable for our clients? Look no further! blithequark is seeking an experienced Travel Agent to join our team of dedicated professionals. As a family-owned agency, we pride ourselves on providing the most customized and personalized services for all types of vacations. Our ideal candidate will be a team player who is comfortable working in a fast-paced environment, has excellent communication and organizational skills, and is dedicated to providing top-notch customer service.

About blithequark

blithequark is a leading travel agency that specializes in planning unforgettable vacations for our clients. With a wide range of services, from theme park vacations to destination weddings, we strive to make every travel experience a memorable one. Our team is passionate about travel and is committed to providing exceptional customer service to our clients. As a remote customer service representative, you will be an integral part of our team, working closely with our clients to plan and book their dream vacations.

Responsibilities

As a Travel Agent with blithequark, your main goal will be to make every vacation stress-free and enjoyable for our clients. Your responsibilities will include:

  • Researching various destinations and needs of travel regarding prices, customs, weather conditions, reviews, etc.
  • Diagnosing the clients' specifications and suggesting suitable travel packages and/or services
  • Organizing travel from beginning to end
  • Supplying travelers with pertinent information and useful travel material
  • Collecting deposits and managing client payments
  • Using promotional techniques and preparing promotional material to sell itineraries and tour packages
  • Handling unforeseen issues and determining eligibility for credits/refunds
  • Maintaining relationships with key persons
  • Keeping financial statements and documents
  • Asking for help and guidance when needed

Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

  • Proficiency in English; multilingualism is a plus
  • Exemplary sales skills and customer-oriented approach
  • Well-versed in various areas of travel (Domestic, international, business, holidays, groups, individual, etc)
  • Ability to present, persuade, and communicate effectively
  • Demonstrate ability to handle crises
  • Must have a reliable internet connection, computer, or smartphone
  • Must be available to attend live and recorded trainings and meetings
  • Must be self-motivated, have a positive attitude, and be willing to learn and adapt
  • Must be able to work independently, but be passionate about travel and love helping others create unforgettable experiences

Benefits

As a remote customer service representative with blithequark, you will enjoy the following benefits:

  • Travel perks
  • Opportunity to work with the best vendors
  • Flexible schedule
  • Full training is provided so no experience is necessary
  • This is a 1099 position. By applying, you acknowledge that you are aware this is a commission-based, 1099 position.

Schedule

Our flexible schedule allows you to work 4-hour shifts, Monday to Friday, with weekends as needed. You will have the opportunity to work independently, but also be part of a team that is passionate about travel and customer service.

Career Growth Opportunities

At blithequark, we believe in investing in our employees and providing opportunities for career growth and development. As a remote customer service representative, you will have the opportunity to:

  • Develop your skills and knowledge in the travel industry
  • Work with a variety of clients and vendors
  • Participate in ongoing training and development programs
  • Take on additional responsibilities and leadership roles

Work Environment and Company Culture

blithequark is a family-owned agency that values a positive and supportive work environment. Our team is passionate about travel and customer service, and we strive to make every work experience a enjoyable one. As a remote customer service representative, you will be part of a team that is dedicated to providing exceptional customer service and making every vacation stress-free and enjoyable for our clients.

Compensation, Perks, and Benefits

As a remote customer service representative with blithequark, you will enjoy a competitive compensation package, including:

  • Commission-based income
  • Travel perks
  • Opportunity to work with the best vendors
  • Flexible schedule
  • Full training is provided so no experience is necessary

How to Apply

If you are passionate about travel and customer service, and are looking for a challenging and rewarding career opportunity, please apply to this position. We look forward to hearing from you! Apply Now! Apply for this job

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