senior business analyst - S Linx LLC

Job Description Senior Business Analyst (CCWIS Project)

Position: Senior Business Analyst Location: Remote Duration: Up to 2 years

Project Overview A large-scale agency is replacing its legacy Social Services Management Information Services (SSMIS) solution with a modern Comprehensive Child Welfare Information System (CCWIS). The project is currently in the Planning phase and follows a hybrid agile approach. The Senior Business Analyst will play a key role in business analysis and project support throughout execution.

Responsibilities

• Identify and analyze business and technical needs of stakeholders.

• Develop user stories, requirements, and journey maps following PMO standards.

• Ensure requirements are clear, consistent, and in both technical and user-friendly language.

• Conduct business analysis in compliance with state, agency, and federal requirements.

• Collaborate with internal staff, IT teams, and third-party vendor partners.

• Manage communications across multiple stakeholders (vertical and horizontal).

• Mediate between business users, technical teams, and project leadership.

• Contribute to continuous improvement of business analysis practices within the portfolio.

• Support deliverables to ensure on-time, within scope, and within budget execution.

Required Qualifications

• 10+ years of relevant Business Analysis experience.

• Prior experience with government IT projects.

• Strong expertise in user story development and requirements documentation.

• Experience with system replacement/upgrade projects.

• Familiarity with project management principles (planning, organizing, managing resources).

• Hands-on experience with Azure DevOps.

Preferred Qualifications

• Experience implementing or planning CCWIS/Child Welfare Systems in other states or entities.

• IIBA certification (CCBA or CBAP).

• Prior experience working with state-level projects.

Deliverables

• Business Analysis Plan (with updates as needed).

• Ongoing updates to Project User Stories.

• Journey Maps (as required).

• User Stories logged in Azure DevOps, following state templates.

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